Ordering Info & Shipping
This tab covers some of our policies and practices when fulfilling orders.
Ordering: Orders placed will be fulfilled and shipped in a first come first serve basis. Typically we ship on Mondays and Fridays, if you have a special situation that requires urgency on the shipment of the goods please contact us and we will see what we can arrange for you.
Shipping: All orders are shipped through Canada Post. If the shipping method includes a tracking number you will receive it the same day the parcel is mailed. For international customers we ask that you be patient as customs can sometimes slow down the process, but under reasonable conditions you should see your order in under 14 days from the date of postage.
Canada / USA / United Kingdoms
Flat Rate: $6.99 regardless of weight.
Free Shipping: $85 and above
Flat Rate: $9.99 regardless of weight
Free Shipping: $130 and above
We do apologize to our international customers for the higher postage costs and requirements for free shipping. Canada Post gives us reasonable rates for its highest volume destinations, everything beyond that is very expensive and we are already taking a sizable margins hit by offering these new rates. I will continue to look into other options to equalize the spread in costs as we do value ALL our customers.